All estimated delivery times are based on business days and exclude weekends and statutory holidays. If your order is super urgent please contact us directly – we carry a small selection of dolls pre-made and this could cut down the 5 day creating period
|Destination||Free Delivery||Express Delivery|
|Australia: VIC, NSW, SA, QLD||7 Days||1-2 Days*|
|Australia: WA||12 Days||2-3 Days*|
|New Zealand||12 Days||5 Days|
|United States||14 Days||6 Days|
|United Kingdom||14 Days||6 Days|
|Europe||14 Days||6 Days|
*Aus Post will not longer guarantee next day delivery to all areas
INTERNATIONAL ORDERS: Our shipments are DDU, which stands for Delivery Duties Unpaid. Many parcels won’t require any import duties to be paid, because they’ll fall under the country’s low-value threshold.
For example, the low-value threshold in the U.S. is currently set at $800 U.S. (approximately $1000 AUD), but for Germany, it’s 22 EUR (approximately $33 AUD). So, it depends on the destination country.
If duties do need to be paid, the local postal or customs authority for that country will most likely get in touch with you and organise it directly
If you have other questions, please check our FAQ page