Delivery Info

Each OK!Doll is handmade  – amazing things take more time. Please allow up to 5 business days for doll creation, then use the below table for estimated delivery times.

All estimated delivery times are based on business days and exclude weekends and statutory holidays. If your order is super urgent please contact us directly – we carry a small selection of dolls pre-made and this could cut down the 5 day creating period

DestinationFree DeliveryExpress Delivery
Australia: VIC, NSW, SA, QLD7 Days1-2 Days*
Australia: WA12 Days2-3 Days*
New Zealand12 Days5 Days
United States14 Days6 Days
United Kingdom14 Days6 Days
Europe14 Days6 Days

*Aus Post will not longer guarantee next day delivery to all areas

INTERNATIONAL ORDERS: Our shipments are DDU, which stands for Delivery Duties Unpaid.  Many parcels won’t require any import duties to be paid, because they’ll fall under the country’s low-value threshold.

For example, the low-value threshold in the U.S. is currently set at $800 U.S. (approximately $1000 AUD), but for Germany, it’s 22 EUR (approximately $33 AUD). So, it depends on the destination country.

If duties do need to be paid, the local postal or customs authority for that country will most likely get in touch with you and organise it directly


If you have other questions, please check our FAQ page